Job Title: Supporter Services & Street Team Coordinator
Department: Community Impact
Reports to: Manager of Community Relations & Supporter Services
Work Location: Denver, CO
Employee Type: Full-time
Pay Type: Hourly
FLSA: Non-exempt
Supervisor Position: No
Application Deadline: November 8, 2025

• Oversee Club's Supporter Group relations, supporting ongoing season relationship and gameday needs to develop best in class Supporter Group experience
• Lead scheduling, relationship, and handle all communication between the Club and Supporters including ticketing, matchday presentation, tailgating, safety, security, community initiatives and general feedback.
• Plan and execute initiatives to increase growth of Supporters Groups, and support over club goals in revenue generation.
• Collaborate with the Community Impact and Marketing teams on supporter events, watch parties, and community activations.
• Establish procedures, templates, and resources to provide excellent customer service across the club such as stadium FAQs, information guides, and updating supporter-related information on the club website.
• Lead ideation and collaboration with Supporters around in-game atmosphere, including tifo, rigging system, drums, flags & equipment, safe standing section, supporter-specific bars/concessions, integration of fan rituals into matchday presentation, etc.
• Plan and execute any club-related, Supporter-specific events (i.e. open practice, Coach/player meet & greet, etc) and coordinate supporters’ participation in other club events
• Liaise with away team supporters for visiting supporters as well as supporters away travel where applicable
• Attend and provide any necessary support to all Supporter events and functions throughout the year
• Handle Supporter Engagement budget, meetings, FAQ’s, invoice/expense processing, shipping, and other responsibilities.

• Typical Office Conditions
• May require lifting 50 lbs. for event set up, breakdown, and storage
• Work in extreme weather conditions
• Ability to work irregular hours, including evenings, weekends, and holidays, as dictated by the NWSL schedule and club events.

• Bachelor’s degree.
• 2+ years’ experience in community relations, supporter services, fan engagement, or other related fields (sports/entertainment preferred)
• A commitment to equity, inclusion, and social impact
• Deep understanding of building and developing fandom and what drives supporters
• Ability to acquire or produce and maintain a valid driver’s license and meet company vehicle driving standards.
• Applicants must meet minimum qualifications at the time of hire.

• Bilingual (English/Spanish) is a significant asset.
• Experience in a sports organization.

• Comfort engaging with youth, community leaders, and team stakeholders
• Ability to maintain positive attitude and demonstrate professionalism
• Ability to maintain a high level of confidentiality
• Ability to complete work accurately and in a timely manner
• Ability to work independently & in a group setting and demonstrate good judgment skills
• Ability to communicate effectively orally and in writing
• Possesses excellent interpersonal skills
• Ability to multi-task, prioritize and adapt to changing environments
• Strong organizational and project management skills
• The successful candidate will thrive in an entrepreneurial start-up environment with high standards. They will keep up with a fast pace and are easily able to pivot when something is not working. They embrace change and are excited about innovation.

• Base hourly range $23-$25 per hour
• Eligible for annual discretionary bonus

• 15 Paid Company Holidays
• Health Insurance (Medical, Dental, Vision)
• Paid Time Off (PTO)
• Life and AD&D Insurance