Position Overview

Key Responsibilities

• Lead front-of-house food and beverage operations across Coquina and all four stadium bars.
• Ensure each location is properly set up, clean, organized, staffed, and ready before opening.
• Be on-site and highly visible during professional matches, private events, watch parties, community events, and other applicable programming.
• Manage opening, service, closing, and post-event procedures.
• Conduct walkthroughs before, during, and after operations to ensure cleanliness, presentation, and service standards are maintained.
• Ensure bar areas, guest-facing spaces, storage areas, and workstations remain clean and organized.
• Coordinate with other departments to understand event schedules, attendance expectations, VIP needs, and other operational requirements.
• Serve as the primary on-site point of contact for food and beverage staff during events.

• Recruit and maintain a dependable pool of bartenders, servers, barbacks, and other hospitality personnel.
• Build staffing schedules based on expected attendance, event type, operating hours, and anticipated demand.
• Confirm staffing in advance and proactively resolve gaps before they become operational issues.
• Train employees on service expectations, POS procedures, responsible alcohol service, opening and closing procedures, cleanliness standards, and Fort Lauderdale United hospitality expectations.
• Assign staff appropriately across the four bars and Coquina.
• Manage staff performance and accountability.
• Ensure staff are properly dressed, prepared, and positioned before doors open.
• Create a positive, professional culture focused on hospitality, urgency, teamwork, and accountability.

• Serve as a visible hospitality leader during operating hours.
• Monitor speed of service, customer interactions, cleanliness, and overall presentation.
• Address guest concerns professionally and resolve issues quickly.
• Continuously evaluate the customer experience and recommend operational improvements.
• Ensure Coquina and the stadium bars provide a consistent experience regardless of event size.

• Take ownership of the daily front-of-house operation of Coquina.
• Ensure Coquina is properly staffed and prepared whenever it is scheduled to open.
• Maintain clear operating schedules and communicate staffing and operational needs internally.
• Work with Marketing and leadership on programming designed to increase attendance and establish Coquina as a year-round destination.
• Support watch parties, networking events, private events, themed nights, and other programming.
• Ensure the venue maintains a professional and welcoming appearance at all times.

• Collaborate with Marketing to develop promotions and programming that drive traffic to Coquina and other food and beverage operations.
• Help execute watch parties, themed nights, happy hours, networking events, game-day promotions, and other concepts.
• Provide operational feedback on proposed promotions to ensure they can be executed effectively.
• Identify opportunities based on customer feedback and behavior that could improve attendance or the guest experience.

• Develop and maintain opening, closing, cleaning, staffing, and event checklists.
• Maintain clear staff schedules and operating calendars.
• Communicate staffing issues, facility concerns, guest feedback, and operational challenges to leadership.
• Provide post-event feedback regarding staffing levels, service issues, customer behavior, and opportunities for improvement.
• Work closely with the Food & Beverage Procurement & Inventory Manager to communicate inventory needs and ensure each location has the products and supplies required to operate.
• Ensure compliance with applicable health, safety, alcohol-service, and operating requirements.

What We’re Looking For

• Previous management experience in bars, restaurants, hospitality, stadiums, entertainment venues, or event operations.
• Experience hiring, scheduling, training, and managing hospitality staff.
• Strong front-of-house leadership and customer service skills.
• Ability to manage multiple bars or service locations simultaneously.
• Strong attention to cleanliness, organization, presentation, and operational detail.
• Ability to remain calm and make quick decisions in high-volume environments.
• Experience with POS systems and bar operations.
• Understanding of responsible alcohol service and applicable operating standards.
• Strong communication and organizational skills.
• Availability to work professional game days, evenings, weekends, holidays, and special events as required.
• A proactive mindset and willingness to take ownership rather than wait for direction.

The Opportunity