WHAT YOU WILL WORK ON

In this role you will:

• Lead the design, delivery, maintenance and improvement of operational risk / Business Continuity services

• Engage with stakeholders to build strong rapport, understand business needs, and influence resilience decision-making

• Translate complex quantitative and qualitative data sets into actionable insights

• Leverage systems thinking to identify and close strategic gaps across data sets in the BC Tech Stack

• Lead BC and cross-functional Quality Assurance (QA) projects to optimize data governance to effectively support and influence data driven, risk management decision-making

• Assess and provide in-depth analysis (i.e. critical thinking) and feedback to correct and optimize data quality, as well as support program scalability and maturity

• Ensure and perform pre-mortems to mitigate the risk of data points dependent on each other from corrupting data reporting

• Lead QA cross-functional efforts to remediate data discrepancies and errors and establish processes and controls to mitigate risk of recurrence

• Own and drive the review of BC work executed against frameworks and tools designed for QA to support providing data-driven insights and recommendations to business and enabling functions

• Manage the BC Tech Stack to maximize QA while following a standardized approach aligned with BC frameworks and tools designed to execute work against

• Provides direction, training and mentorship to teammates on how to optimize data quality by leveraging Lessons Learned and best practices

WHAT YOU BRING

• 6+ years business experience, preferably in roles related to Enterprise Risk Management, resilience, operational risk, quality assurance, Business Continuity or other disciplines

• 6+ years of experience designing, executing, managing and improving Enterprise Risk Management, resilience, operational risk, and/or Business Continuity services

• 6+ years of exposure to vast amounts of data to aggregate, analyze and validate

• 6+ years of experience translating complex data sources, analytics and reporting into easy-to-understand concepts to influence operational risk decision-making

• 6+ years of Project Management skills and strategic storytelling

• Strong stakeholder management experience to understand business needs and translate them into service offerings

• Strong leadership skills to drive results amidst ambiguity, complex team dynamics and tight deadlines

• Strong communication skills with the ability to influence others to promote collaboration and problem solving

• A systems thinker with strong analytical, critical thinking, and problem-solving skills to proactively solve QA issues, perform Root Cause Analyses (RCAs), and mitigate risk of recurrence

• Strong organizational skills and ability to prioritize a varied workload with multiple stakeholders

REQUIRED SKILLS / QUALIFICATIONS

• Bachelor’s degree in: Enterprise Risk Management, Six Sigma, Lean and/or Business Continuity or related field. Will accept any suitable combination of education, experience or training.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.