Specialist I, Retail Elevation Hong Kong
Nike
1.Hub Door Planning Excellence
Systematically and efficiently operate and manage stores according to Nike’s policies and strategies
Nike store partner hub door biz data analyze, collaborate with partner to drive hub door sales performance
Create hub door seasonal & monthly goal platform including rev target, promotion event, retail moment and build hub door community.
Planning and executing hub door project & sharing Best Practice to internal team
Collaborate with partner retail & store team together for weekly review performance & action.
2.Cluster Hub door execution obsessing
Frequently hub door visits within managed city or area, check store FOH/BOH environment and feedback store zoning efficiency and opportunity
Provide a cross-team frequent feedback & insight from product and operation
Optimize consumer journey through in-store consumer experience
Staffing forecast and peak hour management.
Check store services quality, customization, fitting room services etc., summarize consumer satisfaction survey
Hub door staff space setup
3.Cluster hub door opening
Planning new door opening process and support in org setting, recrement and training
New door athlete’s training journey check and feedback
Grand opening on site support
4. Build hub door talent pool
Hub door talent pool setup and develop pipeline with partner team
Part time talent pool setup
Store athlete career path setup
Requirements of this role
At least 3 years management experience in retail or service industry, strong sales, store and people management experience Goal & result oriented, good leadership, communication, organization and coordination Strong analysis and calculation skills, proficient in using office software Fluent in written and spoken English
Full-time university degree or above