U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.

We understand the importance and the power of teamwork, on and off the pitch. That’s why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of US.

U.S. Soccer is in a period of significant growth, with ambitious plans for US soccer in the near and far future. We are therefore, looking for dynamic servant-leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility and an empathic management style that builds bold teams and delivers globally significant results.

Position Description

The Internal Communications Manager plays an important role in helping to inform, engage and empower U.S. Soccer employees in multiple locations and remote working. This individual will be an integral member of both the Corporate Communications team, supporting all internal communications across the organization. This dedicated individual will be a creative writer and content creator, who understands employees as an audience.

The individual in this role will maximize different channels, including the monthly all staff meeting, the intranet, newsletters, videos, talking points, emails and more, to deliver relevant, personalized content to employees. They will be innovative and excited to try new approaches to get information to employees. They will have experience creating and executing communications plans for specific initiatives, while ensuring these communications connect to the broader U.S. Soccer strategy. This individual will be highly organized, known for their attention to detail and a strong project manager who is able to balance multiple priorities. They will maintain an ongoing internal communications content calendar and support transparency across the team.

This person will build strong relationships across the Federation and be seen as a trusted partner. They will be comfortable working in a fast-paced environment and be able to pivot seamlessly with discretion and accuracy.

Primary Responsibilities

• Develop and execute comprehensive, holistic communications strategies for internal clients.
• Be a true and trusted business partner, helping to advise on employee branding, culture development, and storytelling around key initiatives.
• Lead the content creation for the U.S. Soccer intranet, while developing a process to establish content leaders across departments.
• Create and distribute staff and leader newsletters, adding value to all employees.
• Work with the Inclusion & Engagement team on all internal initiatives, providing support and guidance as needed.
• Support the establishment of metrics and measurement across the internal communications team.
• Ensure messaging is consistent with established Federation messaging, internally and externally.
• Align all communications with business objectives, clearly connecting to the U.S. Soccer mission, vision, strategy and purpose.
• Develop strong cross-functional relationships with key partners and stakeholders across the organization.

Minimum Qualifications

• 4–6 years of experience in internal or corporate communications
• Bachelor’s degree in communications, Journalism, Public Relations, or related field
• Experience supporting or leading internal communications efforts within a large organization
• Exceptional writing and storytelling skills with the ability to tailor messaging for diverse audiences and formats
• Experience managing internal communications tools (e.g., intranet CMS, email campaign platforms, collaboration apps)
• Strong organizational and project management skills; able to manage multiple deadlines
• The ability to work independently and in a collaborative work environment is required, along with strong organizational, interpersonal, analytical, and planning skills
• Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook)
• Creative, curious, and proactive mindset with strong attention to detail
• Must be able to connect “micro” details to the “macro” vision and mission
• Experience in sports, non-profit, or mission-driven organizations a plus
• Familiarity with the U.S. soccer ecosystem and/or international sports landscape
• Commitment to U.S. Soccer’s mission and a passion for growing the game for all
• Capable of working in fast-paced and demanding environments
• Able and willing to work non-traditional hours including evenings, weekends and holidays

Desired Qualifications

• Strategic hustle, initiative, and work ethic with diversity of thought.
• Proactive and curious with a bias for both commercial action and brand values.
• Able to think strategically and handle multiple projects.
• Confidence without ego.
• Excellent written and verbal communication skills.
• Exceptional attention to detail.

U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development.

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.